REFUND POLICY

We at hoop 'n hustle want you to be completely satisfied with your purchase. If you are not satisfied with your purchase for any reason, we offer a 14-day return policy from the date of delivery.

Eligibility: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Return Process: To initiate a return, please contact us within 14 days of receiving your order. We will provide you with instructions on how to return the item. Please note that you will be responsible for the cost of shipping the item back to us.

Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, we will process the refund to your original method of payment within 5-7 business days.

Exchanges: We do not offer exchanges. If you would like a different item, please return the original item for a refund and place a new order for the desired item.

Defective or Damaged Items: If you receive a defective or damaged item, please contact us immediately. We will provide you with instructions on how to return the item and issue a replacement or refund.

Non-Returnable Items: Some items are non-returnable, such as gift cards and clearance items.

In summary, we want you to be completely satisfied with your purchase from hoop 'n hustle. If you are not satisfied with your purchase, you may return the item within 14 days of delivery for a refund. If you have any questions about our returns policy, please do not hesitate to contact us.