🏀 Refund Policy
At Hoop 'n Hustle, we follow a no return, no exchange policy. However, we understand that issues can arise, so we do offer exceptions in certain cases.
Exceptions
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Damaged Items: If your item arrives damaged, please contact us immediately with photos of the damage, and we will review your case.
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Wrong Item Received: If you receive an item different from what you ordered, let us know right away, and we will resolve the issue.
Approval Process
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Refunds or replacements will only be considered if the situation meets the above criteria and is approved by our team.
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All requests must be made within 2-3 days of receiving your order.
If you need assistance, please reach out to us through our Contact Us page.
